Shipping & Delivery Policy
SHIPPING & RETURNS
At Eat Travel Splurge, we strive to deliver all packages to our clients in the best condition and in the minimum possible time. We provide free shipping for all order above Rs. 1500. For orders under Rs. 1500, a shipping charge of Rs. 75 is applicable.
All products should reach you within 5-7 working days. However, in situations beyond Eat Travel Splurge's control there may be circumstances, when there is a delay. In such cases, Eat Travel Splurge will ensure delivery in the earliest possible timeframe.
If you need a delivery earlier then the specified date then you can email us for the same and try our best to meet those dealines.
How do I know if my area is serviceable or not? Can I opt for Cash On Delivery payment in my area?
The COD facility and courier service is available in most parts of India. However, if you are unsure, you can call us at 8779986465 (between 10am - 6pm, Monday - Saturday) or email us at firstname.lastname@example.org and provide your PIN code. We will inform you as soon as possible about the availability of COD option in this area.
Our of Service Locations
Out of Service Locations – As our delivery agents try to cover most of India, some locations may yet be out of reach for them. There are also instances that the cash on delivery option may not be available in your pin code. In such cases, we try to use another service but, unfortunately, can not confirm delivery time. However, we assure you we will try our best to reach your purchase well in time. Multiple modes may also be used to deliver packages to such locations. If the shipment is unable to be sent out to you, we will give you a complete refund of your amount.
What if I the product is received in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please call 8779986465 or email us at email@example.com mentioning your Order ID. We will personally ensure that the issue will be taken care of. Please make sure that the original bill and packing is intact if and when you need to send us the product back.